退换货原则 Return & Refund Policy

退换货原则

1. 收到商品后,若发现缺误(如缺页或制作缺失),可向社区关怀工作室要求退款或更换商品。

2. 必须在收到商品三天内,电邮至 lovecommunitycentre99@gmail.com 提出退款或更换商品要求。

3. 必须在收到商品七天内,将商品寄回社区关怀工作室。

4. 寄回商品必须保持原貌,并且必须将原包装和附件一并寄回。

5. 社区关怀工作室将在收到退货后,全额退款或寄出更换商品。

 

Return policy

1. Love Community PUJ Bookstore offer refund or exchange for items which are found to be faulty, eg. missing pages or manufacturing defects, upon arrival.

2. Refund or exchange requests must be submitted via email to lovecommunitycentre99@gmail.com within 3 days of receiving the items.

3. Items must be returned within 7 days of receiving them.

4. Items must be returned in original condition and with all original packaging and accessories.

5. A full refund will be issued or an exchanged item will be shipped once Love Community PUJ Bookstore has received and processed the returned item.